Usha Mallya
Management Graduate with more than 20 years work experience. Close to 15 years in the Mutual Fund industry handling customer service, operations and Distributor interaction. Handled implementation of CRM, RTA processes, Brokerage process, compliance documentation and processes, Risk Management Process. Achievements - Set up customer service departments in Principal Mutual Fund and AIG Mutual Fund. Engaging with the RTA ( Karvy and CAMS). Writes a blog for women on finance and investment called – www.womoneya.com. As a coach and mentor at IFA Insights, developed skill and business-based programs for the IFAs. Trained and upskilled more than 200 distributors across the country.